Frequently Asked Questions

Frequently Asked Questions Section:


Spa Etiquette and Policies


Should I Book an Appointment or Can I Just Drop-in?

Appointments are mandatory and can be booked via phone: 1 (226) 339 – 6077 or online. Keep in mind that evenings and weekends will often book up quickly. Please arrive 10 min early to your scheduled appointment to give time to prepare for your treatment.

How Can I Prepare for My Appointment?

Before you arrive, order consider leaving all personal valuables and jewelry at home as we cannot be responsible for lost or stolen property. Open toe shoes or thong sandals are recommended if you are enjoying a pedicure that requires polish to dry. Most nail polishes need a good 4-6 hours before any socks or closed toed shoes are put back on.

Please plan to arrive 10 min early to your scheduled appointment to give time to prepare for your treatment.

What Do I Do When I Arrive at the Spa?

Upon arrival, please have a seat in the waiting area and help yourself to any refreshments provided. Please turn your cell phone off or silenced to ensure a relaxing environment.

How Do I Approach Gratuities?

Gratuities are not included into the price of our services. They can be left with the service provider or added to credit card, debit or cheque.

What if I Need to Cancel?

Should you need to cancel an appointment, we require 24 hours notice to change or cancel any appointments.

 


Other Information Worth Noting:


For your health and safety please inform your aesthetician about and medical conditions, including pregnancy, or allergies, to ensure maximum safety and enjoyment.

Disposable undergarments are used during some waxing services for your comfort.

You can choose to talk during your treatment or remain quiet; the aesthetician will follow your lead. If you are uncomfortable with any part of your treatment, please let your service provider know.

Refreshments that are provided in the waiting area are for anyone to help him/herself. Beverages will be offered during treatments like manicures, pedicures and facials.

 


Why Get a Facial and Waxing Section?


At Pamper Yourself aesthetics, there are a few different types of facials to choose from but why should you get a facial?

A facial is a great way to take care of your skin. Having a facial is very informative and can tell you exactly what skin type you are, what to watch out for regarding certain skin types and how to take care of your skin properly at all times.

Not only does your aesthetician asses your skin type, but they also preform many different steps unique to your skin such as a deep cleanses, exfoliation treatments, steam and extractions, a face, neck, and shoulder relaxation massage, face mask, and lastly, the finishing products. The Aesthetician will add plenty of hot towels, while you relax in a comfortable, heated treatment bed, in hopes of attaining optimum relaxation.

Facials are completely safe however we require a facial consent form to be thoroughly read and signed prior to the treatment. This is to ensure that a facial is the correct treatment for you.

At Pamper Yourself Aesthetics We Wax Just About Everything!

Waxing is a type of hair removal and when you are regular with appointments, it can gradually reduce the hair growth, including the thickness and amount that grows back. This is because you are removing the hair right out from the source and eventually it weakens which causes the lack of regrowth in time.
One misconception with waxing is that your hair comes back darker and thicker; this is what happens with shaving. Waxing is a safe practice however we require a thoroughly understood and complete consent form signed prior to the treatment. This is to confirm that waxing is the correct treatment for you.

Still have questions?

Don’t be shy. Contact our Aesthetician: alicia@pamperyourselfaesthetics.ca // 1 (519) 500 – 7053